Shipping policy

SHIPPING POLICY

Last updated: September 5, 2026

MT99 Clothing Co., Limited operates MT99 at https://mt99.store.

ORDER PROCESSING

Orders are fulfilled from China after payment is confirmed. Please allow 1–3 business days for processing before dispatch. Processing may take longer during launches, promotions, holidays, or high-volume periods.

ESTIMATED DELIVERY TIMES

Delivery time starts after dispatch and is an estimate, not a guarantee.

United States
• Standard international shipping: estimated 7–15 business days after dispatch.
• Express international shipping: estimated 5–12 business days after dispatch.

For other destinations, the available method, shipping cost, and any estimated delivery information are shown at checkout where available. Carrier delays, customs clearance, weather, public holidays, and other events outside our control may affect delivery times.

SHIPPING OFFER

MT99 offers free Standard international shipping on eligible orders containing 2 or more items. This offer is applied according to the conditions displayed at checkout. Express international shipping is not included in the free-shipping offer.

Orders with fewer than 2 eligible items may include a shipping charge. The final shipping charge, if applicable, is displayed before payment.

TRACKING

When tracking is available, we will send tracking information to the email address used at checkout after your order is dispatched.

CUSTOMS, DUTIES, AND TAXES

For international orders, import duties, taxes, customs fees, or similar charges may be charged by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. Contact MT99Store@outlook.com as soon as possible if you need to correct an address. Once an order has been dispatched, we may be unable to change the address. MT99 is not responsible for delivery issues caused by an incorrect or incomplete address supplied by the customer.

LOST, DAMAGED, OR UNDELIVERABLE PARCELS

If your parcel appears lost, damaged, or undeliverable, contact us at MT99Store@outlook.com with your order number. We will review the shipment and provide the appropriate next steps.